Terms of Service

By using Graphenza, you agree to these Terms of Service. Please also read our Privacy Policy which describes how we handle your data.

1. Acceptance of Terms

By accessing or using our database lineage analyzer and SQL dependency visualization tool, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, then you may not access the Service.

2. Description of Service

Graphenza (the Service) is an enterprise data flow visualization platform that provides database lineage analysis and SQL dependency visualization tools. The Service includes:

• Web Application: Our online platform accessible at graphenza.com that provides data lineage tools for Oracle, PostgreSQL, SQL Server. The platform uses advanced parsing technology to analyze database code and generate interactive visual graphs showing transitive lineage flows, dynamic SQL parsing, synonym and trigger analysis, foreign key dependency visualization, and materialized view tracking.
• Database Analysis Tools: Specialized analyzers for visualizing Oracle PL/SQL data lineage, tracking PostgreSQL table dependencies, and analyzing SQL Server ETL workflows visually. Tools support role inheritance and privileges audit, SQL security analysis, and data governance and compliance reporting.
• Visualization Features: Interactive graphs for database workflow mapping, graphing database dependencies for compliance reporting, and visualizing dynamic SQL and DB link execution paths.

The Service enables cross-database data lineage and dependency analysis and provides enterprise ETL and data flow visualization across multiple databases.

3. Eligibility

You must be at least 18 years old to use this Service. By using this Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

4. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

5. Subscription and Payments

5.1 Subscription Plans

Our Service offers various subscription plans (Freemium, Pro, Team, Enterprise). By selecting a subscription plan, you agree to pay the subscription fees indicated for that plan. Fees are non-refundable except as required by law or as explicitly stated in our Refund Policy.

5.2 Payment

We accept payment through credit cards via Paddle and Stripe (when available). You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Service.

5.3 Automatic Renewal

Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew, and you authorize us to charge your payment method for the next billing period.

5.4 Cancellation

You can cancel your subscription at any time through your account settings or by contacting our customer support. Upon cancellation, your subscription will remain active until the end of the current billing period.

6. User Content and Conduct

6.1 User Content

Our Service allows you to upload SQL, PL/SQL, and database script files for analysis. You are solely responsible for the content you provide. You retain all ownership rights to your content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content only as necessary for technical purposes to provide and improve the Service. We process your files in-memory only and do not store them permanently on our servers.

Important: Your uploaded database scripts are processed in-memory and deleted immediately after analysis. Analysis results are stored only in your browser's localStorage and are automatically cleared when you log out. We do not use your content for any other purposes.

6.2 Prohibited Conduct

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon or violate the intellectual property rights or any other rights of anyone else
• Upload or transmit viruses, malware, or other types of malicious software
• Harass, abuse, or harm another person or entity
• Upload files containing illegal, fraudulent, deceptive, misleading, or unethical content
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Attempt to reverse engineer, decompile, or extract the source code of our analysis algorithms
• Use automated systems (bots, scrapers) to access the Service without permission

7. File Upload and Processing

7.1 Supported File Types

Our database lineage analyzer supports the following file types:

• SQL files: .sql, .txt
• PL/SQL files: .pls, .pkg, .pks, .pkb, .prc, .fnc, .trg

7.2 File Size Limits

File size limits vary by subscription plan: Freemium users (10MB per file), Pro/Team users (50-100MB per file), Enterprise (unlimited). We reserve the right to modify these limits.

7.3 Data Processing

Your uploaded files are processed in-memory only. Files are parsed, analyzed, and deleted immediately after processing. Analysis results (visual graphs) are stored only in your browser's localStorage and are not stored on our servers. We do not retain copies of your database scripts.

8. Intellectual Property

8.1 Service Content

The Service and its original content (excluding user-provided content), features, and functionality are owned by Graphenza and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or commercial use, subject to your subscription plan limitations.

9. Data Privacy

Your use of our Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information and how we process your database scripts.

10. Analysis Accuracy and Limitations

Our SQL dependency visualization tool and database lineage analyzer utilize advanced parsing algorithms to analyze database code. While we strive to provide accurate analysis, we cannot guarantee that:

• All dependencies will be detected (especially in complex dynamic SQL scenarios)
• Analysis will be 100% accurate for all database platforms
• Visual graphs will capture every transitive relationship
• The Service will work correctly with all database syntax variations

You acknowledge that:

• Analysis results should be reviewed and verified by qualified database professionals
• You are solely responsible for decisions made based on analysis results
• We do not guarantee specific outcomes or results from using the Service
• The Service may not be suitable for all types of database analysis, especially those requiring specialized domain knowledge

11. Limitation of Liability

In no event shall Graphenza or the Service, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any analysis results or visualizations obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content
• The use of analysis results in database management, compliance reporting, or other contexts
• Decisions made based on incomplete or inaccurate analysis results

Our liability is limited to the maximum extent permitted by law.

12. Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

13. Indemnification

You agree to defend, indemnify, and hold harmless Graphenza and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Service
• Your violation of these Terms
• Your violation of any third-party rights, including without limitation any copyright, property, or privacy right
• Any claim that your user content caused damage to a third party

14. Governing Law and Dispute Resolution

Any disputes or claims arising out of or in connection with these Terms shall be resolved through good faith negotiations between the parties. If no agreement is reached, the dispute shall be resolved in a mutually agreed jurisdiction.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

16. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion through your Settings page.

17. Paddle Payments

All payments and subscriptions for Graphenza are processed securely via Paddle, our international payment provider. When you make a purchase or subscribe, you agree to Paddle's Checkout Buyer Terms.

Paddle handles all billing, invoicing, subscription renewals, and cancellations. You will receive payment confirmation and invoices directly from Paddle.

We do not store or process your payment card details on our servers. All payment information is handled securely by Paddle.

18. Third-Party Payment Services

We are not responsible for the operation and security of third-party payment systems used for payment of our services. All financial transactions are made directly with payment providers, and you must comply with their terms and conditions.

19. Fraud, Abuse, and Prohibited Activities

You are strictly prohibited from using the Service for any fraudulent, illegal, abusive, or unethical activities, including but not limited to attempting to reverse engineer our algorithms, bypassing security restrictions, or any activity that violates applicable laws or regulations. Any such activity will result in immediate suspension or termination of your account without notice or refund.

We reserve the right to monitor, block, suspend, or delete any account at our sole discretion if we suspect or detect any fraudulent, abusive, or suspicious activity, without prior notice and without refund.

20. Contact Us

If you have any questions about these Terms, please contact us through our Contact page or email us at support@graphenza.com.

By using the Service, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.

Last updated: January 5, 2026